General Manager – Customer & Commercial
James is what we call our ultimate utility player at Consult. A seasoned commercial lawyer, James is also a brand & marketing expert passionate about delivering outstanding customer experiences.
Having started his career at a large New Zealand law firm, James realised his true calling was in helping brands grow and spent more than a decade developing his skills in NZ and around the world.
Not long after arriving at Consult, however, Ang realised that James knew his way around a contract about as well as he understood delivering marketing strategy. Today he leads our marketing & CX design team and drives commercial negotiations for the business.
On any given day, you can find him coaching the team on personal brand best practices, mapping a customer journey or working with a client to agree on business terms.
An avid musician, James’ weekends are spent between his young family, his guitar and sailing on the Hauraki Gulf.